Privacy policy

Last updated: 15 June 2026

Ceritas ("Ceritas", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit Ceritas.co / Ceritas.com.au (the "Site"), subscribe to our newsletter, contact us, create an account or purchase products from us.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Although Ceritas is based in Australia, our Site is accessible globally, and this policy applies to all visitors regardless of where they are located.

By using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site.

Who we are

Ceritas is a science-focused health and nutrition media brand that publishes independent, evidence-based analysis of health products, including laboratory testing results, and that may sell selected products. Ceritas is operated by CERITAS PTY LTD Australian company.

What personal information we collect

We collect personal information that you provide to us directly, and information that is collected automatically when you use the Site.

Information you provide to us, including:

Your name and email address when you subscribe to our newsletter;
Your name, email address and the contents of your message when you contact us through our enquiry form or by email;
Account details such as your name, email address and password if you create an account;
Order and delivery details such as your name, billing and shipping address, email address and phone number when you purchase products.

Payment information. When you make a purchase, your payment is processed by a third-party payment provider [e.g. Stripe, Shopify Payments or PayPal]. We do not collect or store your full payment card details on our own systems. Your payment is subject to the privacy policy of the relevant payment provider.

Information collected automatically. When you visit the Site, we and our analytics providers may automatically collect technical information, including your IP address, browser type and version, device information, operating system, the pages you view, the date and time of your visit, and the website you came from. We collect this information using cookies and similar technologies (see "Cookies and tracking technologies" below).

How we use your information

We use your personal information to:

operate, maintain and improve the Site and our content;
send you our newsletter and other communications you have requested (you can unsubscribe at any time);
respond to your enquiries and messages;
understand how visitors use the Site through analytics, so we can improve it;
detect, prevent and address fraud, security issues and misuse; and
comply with our legal obligations.

We will only use your personal information for the purposes for which we collected it, for a reasonably related purpose, or as otherwise permitted or required by law.

Cookies and tracking technologies

Cookies are small text files placed on your device when you visit a website. We use:

Essential cookies, which are necessary for the Site to function (for example, to keep you logged in or to remember items in your cart);
Analytics cookies, which help us understand how visitors interact with the Site (for example, through Google Analytics); and
Affiliate tracking cookies, which are set when you click certain links so that our affiliate partners can attribute referrals (see "Affiliate links and disclosure" below).

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the Site works.

Affiliate links and disclosure

This website does not yet have affiliate links. The Site intends to contain affiliate links in the future, including through programs such as the Amazon Associates Program. When you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you. To enable this, the affiliate network may place a cookie on your device and record that you arrived at the retailer's website from our Site. These third-party retailers and networks handle your information in accordance with their own privacy policies, which we encourage you to review. Our participation in affiliate programs does not influence the independence of our testing or editorial analysis.

How we share your information

We do not sell your personal information. We may share your personal information with:

Service providers who perform functions on our behalf, such as website hosting, email and newsletter delivery, analytics, and payment processing;
Affiliate networks, as described above, when you click affiliate links;
Professional advisers, regulators or law enforcement, where required or permitted by law, or to protect our rights, property or safety, or that of others.

We require our service providers to handle your personal information consistently with this policy and applicable law.

Overseas disclosure

Some of our service providers are located, or store data, outside Australia — including in the United States and other countries. This means your personal information may be stored or processed overseas. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles. By using the Site, you acknowledge that your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When personal information is no longer needed, we take reasonable steps to delete or de-identify it.

Your rights and choices

You have the right to:

Access the personal information we hold about you and request a copy;
Correct information that is inaccurate, out of date or incomplete;
Unsubscribe from our newsletter at any time using the link in our emails; and
Manage cookies through your browser settings.

To make a request, please contact us using the details below. We may need to verify your identity before responding. Depending on where you live, you may have additional rights under your local data protection laws; please contact us if you would like to exercise any such rights and we will respond as required by applicable law.

Children's privacy

The Site is intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have collected information from a child, please contact us so that we can delete it.

Links to other websites

The Site contains links to third-party websites, including (in the future affiliate links) and references to external sources. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Where appropriate, we may also notify you of significant changes directly.

How to contact us

If you have any questions about this Privacy Policy, or would like to access or correct your personal information or make a complaint, please contact us at:

info@ceritas.com.au

If you are an Australian resident and you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.